By Paul Wieshammer, Emma Revilliod, Valentin Pugnère, Irene Sánchez & Dr. Kristjan Jespersen
Social sustainability offers developers, architects, and entire cities the opportunity to stand out in the urban development market. By creating outstanding neighbourhoods that meet people’s tangible and intangible needs, developers can not only enhance their ethical reputation, but also create financial value. However, social sustainability is a complex and multifaceted concept that is challenging to measure. To address this challenge, our group of student researchers developed the Urban Social Sustainability Measurement Tool, which provides a way to integrate the need to measure social sustainability in both the planning phase and after the neighbourhood is operational.
This tool was developed in the light of a market analysis we conducted in the Danish urban development sector, which involved both secondary data analysis and semi-structured interviews with twelve representatives of seven stakeholder groups: developers, the public sector, social housing, practitioners, pension funds, researchers, and certification bodies. The analysis showed that interest in the project was high across all stakeholder groups, and that four groups could be defined as potential users: real estate developers, pension funds, the public sector, and social housing. The tool was specifically developed to meet the needs of these potential users, with a high level of adaptability to each of their own criteria but also to each neighbourhood concerned.
The Urban Social Sustainability Measurement Tool is based on Life Cycle Assessment (LCA) and Multi-Attribute Value Theory (MAVT), and aims to measure urban social sustainability which we have defined as “achieving human well-being by meeting people’s tangible and intangible needs.” The tool’s framework classifies social sustainability into general factors, referred to as “categories,” and more specific factors, referred to as “indicators.” Each indicator is directly linked to one or more categories, similar to the structure used in LCA.
The Urban Social Sustainability Measurement Tool assigns sub-indicators [Price; Subsidies; Mixed Tenure; …] to each indicator, which are then measured to determine their performance. The sub-indicators are then assigned values between 0 and 1 depending on their proximity to the upper and lower limits. For instance, in the case of a minimisation, the closer the sub-indicator is to the lower limit, the more favourable it is considered to be. The values of the sub-indicators are weighted and summed to create a value for each indicator. The indicators are then weighted and summed to create a value for each category, and the sum of all categories gives the Urban Social Sustainability Score (URSUS). This scoring system provides a quantitative assessment of social sustainability, which can be used to compare different urban development projects and identify areas for improvement.
The Urban Social Sustainability Measurement Tool also considers the actual use of infrastructure or events. Respondents repeatedly mentioned the fact that there are enough parks, facilities, and events, but they are not attended or visited to full capacity. To address this issue, some indicators are multiplied by an attendance factor. This attendance factor is calculated in the same way as the sub-indicators, ensuring that an event or park is not considered a success if it is not attended or visited enough.
In order to accurately quantify social sustainability, the tool highlights the importance of the participation process throughout the planning phase. This process should be of exceptional quality, especially in redevelopment projects. This means that people from all affected strata of society must have an equal say in this phase. The results of the consultation must be incorporated into the development plans. As this factor is of high importance, the requirements for it are particularly high in the proposed model.
The Urban Social Sustainability Measurement Tool framework is a valuable contribution to the field of urban development, as it provides a standardised and measurable way to quantify social sustainability. The tool has the potential to make a significant impact on urban development processes by allowing developers to compare projects and make data-driven decisions to create more socially sustainable urban environments.
In order to foresee the next steps for our tool, we would like to highlight a few points that we believe are crucial to further developments:
- Real estate developers and pension funds are most likely to participate in the project at an early stage.
- For such a project to be successful, the tool needs to be accepted by the vast majority of the market, especially the public sector. If municipalities are brought on board, the future development of cities will benefit.
- Since social sustainability concerns society as a whole, social housing organisations and researchers must be heard in the process.
- As a result, our tool focuses on one key feature: “adaptability”. This is essential to ensure a comprehensive and effective measurement of each specific suburb in all its diversity.
- The concept of social sustainability is constantly evolving, which implies that indicators and categories must be periodically rewired to ensure that the tool is updated and accurately represents the current needs of society.
About the authors
Paul Wieshammer is currently pursuing a Master of Science in Management at the University of Mannheim. He is currently focusing his studies on the field of industrial decarbonisation, specifically within the semiconductor industry. He holds a Minor in ESG from the Copenhagen Business School, and has previously worked as an ESG analyst, advising institutional investors.
Emma Revilliod is currently pursuing a M.Sc. in Business and Development Studies at Copenhagen Business School. She holds a BSc. in Business Administration with a major in Applied Economics from HEC Montreal. She completed her BSc. with a minor in Political Science at Mc Gill University.
Valentin Pugnère is currently completing a Master in Management at EM Lyon with a specialisation in corporate strategy. He recently spent a semester at CBS where he studied political science and sustainable strategies. He is now preparing his Master’s thesis on the French State’s strategies to influence corporate governance notably in the scope of the national low-carbon strategy.
Irene Sánchez Clemente is part of a double master’s degree programme between the Polytechnic University of Valencia and the Technical University of Denmark. She is an industrial engineer specialising in environmental management. She also took sustainable-related courses at CBS last semester as part of her education, and she is currently developing her MSc thesis about the decarbonisation of the logistics sector.
Prof. Kristjan Jespersen is an Associate Professor in Sustainable Innovation and Entrepreneurship at the Copenhagen Business School (CBS). Kristjan Jespersen is an Associate Professor at the Copenhagen Business School (CBS). As a primary area of focus, he studies the growing development and management of Ecosystem Services in developing countries. Within the field, Kristjan focuses his attention on the institutional legitimacy of such initiatives and the overall compensation tools used to ensure compliance. He has a background in International Relations and Economics.